RV Park and Guest Hotel Cancellation Policy

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 We hope that you never have to cancel your stay, but if you do, here is what you can expect:
               RV Park

• If you cancel and can give us at least a week's notice before your scheduled arrival, we will refund the amount billed less a $20 cancellation fee.
• If we receive your cancellation 3 to 6 days before your scheduled arrival, you will not receive a refund for the first night plus applicable taxes and booking fees already charged to your card.
• If we receive your cancellation within 72 hours of your scheduled arrival, you are subject to owning 1/2 of the original reservation including taxes and booking fees.
• Reservations not checked in by 10am the morning following your scheduled arrival date will be released without refund.  You are subject to owing the entire balance of original booking if we do not hear from you.
• Refunds will not be issued for early departures.
• Refunds will not be issued for bad weather, bugs, or other naturally occurring conditions. RV Camping is an outdoor activity. 

               Motel and Cabins

• If you cancel and can give us at least a 72 hour notice before your scheduled arrival, we will refund the amount billed less a $30 cancellation fee.
• If we receive your cancellation within 72 hours of your scheduled arrival, we will refund the amount billed less a $40 cancellation fee.
• Reservations not checked in by 10am the morning following your scheduled arrival date will be released without refund.  You are subject to owing the entire balance of original booking if we do not hear from you.
• Refunds will not be issued for early departures.
• Refunds will not be issued for bad weather, bugs, or other naturally occurring conditions. 

Refunds stated above will be credited to the card that is placed on file at the time of your reservation.  Please allow 5-7 business days for a refund to appear.  

 At time of Booking, you will be asked to sign the following: 

• By signing the below, for payments made by credit card, guest(s) agrees to pay the above total amount according to the card issuer agreement and authorize any previously charged amounts.
• By signing below, guest(s) agrees to hold harmless the property, its agents, and affiliates for any damage, injury, death, or acts of nature that may occur from use or occupation of the property. Use of property amenities and facilities are used solely at the discretion and risk of the guest(s) and the property is not liable for misuse of amenities resulting in any damage or injury.
• By signing below, guest(s) acknowledges that they have read and agree to adhere to the property rules and regulations. Guest(s) understand that rules and regulations apply to all members or visitors of their party, and not adhering to the rules and regulations may result in the party being asked to vacate the property without a refund. Leisure Resort is privately owned and operated and reserves the right to refuse service to anyone.
• By signing the below, guest(s) acknowledges that no refunds will be given for early departures or acts of nature.
• By signing the below, guest(s) agree to pay for all damages or additional cleaning fees.
• Thank you and enjoy your stay!

As a new policy, we have changed RV site and room access procedures.  There is no longer a need to come into the office.  Book online and use our e-check-in and you can go directly to your site or room.  Instructions will be emailed to you the day of check in. 

As a precaution, we will not come in and clean your room if have booked less than a 4 night stay.  More details on this will be sent to you in your e-check-in information.

At time of Booking, you will be asked to sign the following:  

All individuals over the age of 10, including team members, vendors, and guests, are required to wear a face mask while in any building on the resort.  This requirement also extends to outdoor settings where individuals are within 6 feet of one another.

In light of the global pandemic associated with COVID-19, everyone shares in the obligation to observe certain requirements and guidelines to help keep themselves and others safe within our resort.  In particular, I represent that I have not tested positive for COVID-19 within the last two weeks and I have not been in direct contact with someone who has tested positive for COVID-19 within the last two weeks either.  If I do test positive for COVID-19 or come into contact with someone who has, or if my temperature exceeds 100° F and I experience other COVID-19 related symptoms, I agree that I will not seek to enter the resort until I am no longer symptomatic for three straight days.  I agree to observe the safety requirements within resort spaces - including wearing a personal mask when required, and observing required routes of circulation, occupancy limitations, social distancing and sanitization requirements.