We hope that you never have to cancel your stay, but if you do, here is what you can expect:
RV Park
Motel and Cabins
Refunds stated above will be credited to the card that is placed on file at the time of your reservation. Please allow 5-7 business days for a refund to appear.
At time of Booking, you will be asked to sign the following:
As a new policy, we have changed RV site and room access procedures. There is no longer a need to come into the office. Book online and use our e-check-in and you can go directly to your site or room. Instructions will be emailed to you the day of check in.
As a precaution, we will not come in and clean your room if have booked less than a 4 night stay. More details on this will be sent to you in your e-check-in information.
At time of Booking, you will be asked to sign the following:
All individuals over the age of 10, including team members, vendors, and guests, are required to wear a face mask while in any building on the resort. This requirement also extends to outdoor settings where individuals are within 6 feet of one another.
In light of the global pandemic associated with COVID-19, everyone shares in the obligation to observe certain requirements and guidelines to help keep themselves and others safe within our resort. In particular, I represent that I have not tested positive for COVID-19 within the last two weeks and I have not been in direct contact with someone who has tested positive for COVID-19 within the last two weeks either. If I do test positive for COVID-19 or come into contact with someone who has, or if my temperature exceeds 100° F and I experience other COVID-19 related symptoms, I agree that I will not seek to enter the resort until I am no longer symptomatic for three straight days. I agree to observe the safety requirements within resort spaces - including wearing a personal mask when required, and observing required routes of circulation, occupancy limitations, social distancing and sanitization requirements.
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